Q11. Which of the following is false?
a) Incidents should always be fixed.
b) An incident occurs when expected and actual results differ.
c) Incidents can be analysed to assist in test process improvement.
d) An incident can be raised against documentation.

Q12. Enough testing has been performed when:
a) time runs out.
b) the required level of confidence has been achieved.
c) no more faults are found.
d) the users won't find any serious faults.

Q13. Which of the following is NOT true of incidents?
a) Incident resolution is the responsibility of the author of the software under test.
b) Incidents may be raised against user requirements.